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What is your Return and Refund Policies ?

Many items have a xx-days money back guarantee, please make sure you go to the product's page for complete product information.
We do not guarantee any product's fitness for intended use.

Shipping is not refundable and you will bear the cost of return shipping.
Products shipped may be covered by the manufacturer's warranty.
Shipping is refundable if the item arrives damaged.
Items must be returned in the condition in which they arrived and in their original packaging.
If items fails within the 7 days of delivery to perform as warranted, please contact the manufacturer.
Before returning, you must first request a return authorization (RA#) within 7 days of delivery by contacting us to:support@joitos.com
A RA# request is required for the return.
A re-stocking fee of 25% may apply for non-defective/buyer remorse products.
No Refund would be processed until the Return process has been completed.

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